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1. About NDL Online 2. Search 3. Search Results 4. Bibliographic Records 5. Cart 6A. Individual Requests 6B. Institutional Requests 7. Request Status/Request History 8. User Information 9. Login/Online User Registration 10. My List 11. Digitized Contents Transmission 12. Other1 Onsite loan/Loan via mail｜2 Remote photoduplication｜3 Reference
Registered institutional users can request the following services via NDL Online: onsite loan, loan via mail, remote photoduplication, and reference. You must login to request these NDL Online services.
6B-1 Onsite loan/Loan via mail
A library must register to the User Registration System for Interlibrary Loan Services in order to borrow library materials from the NDL.
* Individual users cannot make loan requests.
To receive library materials by postal mail, apply for Loan via mail.
To pick them up at the Tokyo Main Library, Kansai-kan, or International Library of Children's Literature, apply for Onsite loan.
For more information on Interlibrary Loan Service, please refer to International Loan Service on our website.
Before making a request
・Number of volumes to be lent
No more than 10 materials can be lent at a time, including any unreturned items. This includes materials from all premises of the NDL: the Tokyo Main Library, the Kansai-kan Library, and the International Library of Children's Literature.
・Period of loan
Users must return the borrowed materials to the NDL within one month from the day the material was received.
The deadline cannot be extended.
・Loanable materials
NDL lends out Japanese and western books acquired in or after 1948. Serial periodicals such as newspapers and magazines are not available for loan.
For details on other materials which are unavailable for loan, please refer to Loanable Materials on our website.
As for electronic publications combined with books, we can only lend out the books.
How to make a request
Log onto the NDL Online and go to the Bibliographic Record screen. Select the material you wish to use and click the Onsite loan or Loan via mail button. The material is added to your Cart.
The materials you selected are listed in your Cart. Open your cart and select the materials you wish to borrow, then click the Go to Request Procedure button in the Onsite loan or Loan via mail section.
Enter the necessary information to complete your request.
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Name of contact person (1-a) |
Input the name of the contact person or the section in charge. Please do not enter the patron's name. (max. 100 characters) |
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Extension number (1-b) |
Input the extension number. (max. 30 characters) * For institutions in Japan only |
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Note (1-c) |
Input your message. (max. 1000 characters) |
On the confirmation screen, review the content of your request and click the Submit This Request button.
The message "(No. of) requests for loan via mail (or onsite loan) have been accepted" is displayed to indicate that your request has been received.
We will send a notification email when the requested material is ready for onsite loan.
You can view your request on the Request Status screen.
You can request photocopies without visiting our library and receive them by postal mail or courier.
Please refer to Remote Photoduplication Services on our website before making a request.
Before making a request
・User information (Required)
Patrons are required to register both a physical address (Contact information) and an email address. This information can be reviewed and revised on the User Information screen.
・Number of requests that may be submitted at once
Each article from a periodical or a portion of a book counts as one request. If you request a series of articles, each article counts as one request.
・Shipping of copies
In general, all requests that are submitted together will be shipped together in a single package. Requests, however, cannot always be processed at a single facility. Thus, requests are shipped to patrons from the faculty at which they were processed.
Also, requests that are submitted separately are shipped separately, even if the submissions were made on the same day.
・Limitations on the number of concurrent requests
Each client of your institution may submit up to 30 requests for remote photoduplication services at a time.
Once you have reached this limit, you may not submit additional requests until after you have received previously requested copies.
・Photoduplication methods
Please refer to Photoduplication Methods on our website. We do not offer enlargements or reductions.
・Digitized materials
Printouts of materials in the NDL Digital Collections are made from the digitized image rather than from the original material.
Materials that have been made available via the Internet may be printed out freely at your own convenience.
How to make a request
・Enter the portion to be copied
Log onto the NDL Online and go to the Bibliographic Record screen. Select the material you wish to copy and click the Remote Photoduplication button to display the input screen shown below.
Input as much information as possible in Article Title, Author, and Volume/pages fields to specify the portion of the article to be copied.
After inputting the information, click the Add to Cart button.
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Article title (2-a) |
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Author (2-b) |
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Volume/pages (2-c) |
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Note (2-d) |
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Checkbox (2-e) |
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Enter another portion (2-f) |
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* When you select Articles as the material type, the title of the article, name of the author, and number of volumes or pages are automatically filled in the appropriate fields. Please check to be sure that the portion you wish to be copied is indicated correctly. This is important, because sometimes the information is truncated when the number of characters exceeds the limit.
* Be sure to enter the number of the volume or issue in the Volume/Pages field, especially when selecting material specified as "一覧に表示されない資料を所蔵しています" or "Digital," which often include periodicals or other materials containing more than one volume or issue. We cannot copy the portion you want unless it is specified clearly.
・Confirm and request
The materials you add are listed in your Cart. Open your Cart and select the materials and click the Go to Request Procedure button in the Remote Photoduplication section.
Click Change button to modify your request.
Click the Go to Request Procedure button to open the input screen shown below.
Fill out the form, read the precautions listed at the bottom of the screen, indicate the Purpose of Photoduplication, and then click the Agree and Confirm button to submit your request.
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Requests shipped from: ______ (2-g) |
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Patron name (2-h) |
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Name of contact person (2-i) |
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Shipping address (2-j) |
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Email address (2-k) |
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Phone number (2-l) |
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Fax number (2-m) |
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Notes on shipment (2-n) |
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Purpose of photoduplication (2-o) |
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When the Confirm Request screen is displayed, review the content of your request and click the Submit this Request button.
The message "(No. of) requests for remote photoduplication have been accepted" is displayed to indicate that your requests has been received.
How to cancel a request
A request can only be cancelled while its status is shown as "Specifying the portion to be copied" or "Holding".
Click the All Requests button in the upper right corner of the screen to display the Request Status screen and then click the Details button in the Remote Photoduplication section.
To cancel a request, click the Cancel this Request button associated with the request you wish to cancel.
Reference services are available to libraries and other institutions.
For more information on reference services, please refer to the "Reference and the Information Desk" or "Handbook for Library Support" sections of the NDL website.
Before making a request
・User Information
A notification is sent to your registered email address whenever we reply to your request. Your registered email address can be changed in the User Information screen.
・Limitations on the number of concurrent requests
Reference requests for libraries and other institutions are limited to ten requests at a time. Once you have reached your limit, you may only make additional requests after you receive previously requested responses.
・Time to response
In general, we respond to most requests within two weeks from the date of the request. More time is sometimes needed, depending on the content of the request.
How to make a request
In your Cart, click the Go to Request Procedure button to display the input dialog shown below.
After entering the necessary information in each field and reading the terms and conditions, click the Agree and Confirm button.
| Title (3-a) |
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| Question (3-b) |
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| Resources already consulted (3-c) |
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| Name of contact person (3-d) |
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| Purpose (3-e) |
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| Attachment (3-f) |
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Click the Confirm button to display the confirmation screen, as shown. After reviewing the content of your request, click the Submit This Request button.
The message "One reference request has been accepted" is displayed when your request is accepted.
How to cancel or to modify a request
A reference request can only be cancelled or modified while its status is shown as "Received."
You can review the status of your requests by clicking the All Requests button in the upper right corner to display the Request Status screen.
Click the Details button displayed on the right of the reference title.
・Click the Cancel This Request button to cancel a reference request.
Click the OK button after the "Are you sure you want to cancel this request?" dialog is displayed.
・Click the Edit This Request button to modify a reference request.
After modifying the reference request, click the Agree and Confirm Request button.
Click the Confirm button when the confirmation dialog appears.
Response confirmation
A notification either that your request has been completed or that we are unable to complete your request will be sent to your registered email address.
Click the link in the email and log in to the NDL Online and view the response to your request. Click the Details button on the Request Status screen.
Questions about the response
If there is any part of our response that you find unclear, please ask additional questions.
Click the Details button on the Request Status screen to display the Details of the Reference Request.
Input your questions (up to 500 characters) in the Comment field at the bottom of the dialog and click the Send Message button.
Our response to your questions will be displayed on this same screen.
